含羞草研究所

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Service Center

Physical Plant

Service Center

Hours

  • Fall/Spring Semester: Monday-Friday, 7 a.m.-4:30 p.m.
  • Winter/Summer: Monday-Friday, 7 a.m.-4:30 p.m.

For Routine Work Request

  • Please call in requests to the Service Center between 7 a.m. and 4:30 p.m. at 410-677-3097. We will resume accepting online work requests at 7 a.m. Friday 10/21/22. For emergencies after hours, please contact University Police at 410-543-6222. Thank you! Please or call 410-677-3097

For Emergency Requests

Please call in all emergency requests to the Physical Plant Service Center at 410-677-3097 during the hours listed above. For emergencies after hours, nights and weekends, please call University Police at 410-543-6222. Emergency personnel will be dispatched. Examples of emergencies are:

  • Smoke or gas smell
  • Flooding or overflowing toilets or sinks
  • Safety or trip hazards such as ice or fallen trees or tree limbs
  • Electrical power outages
  • Person trapped in an elevator

Work Order Exceptions

Sometimes the work needed requires a different mode of request instead of the online work request. Exceptions include:

  • Event-Related Requests:
    Submit online workorder to (410-548-3344)
  • Bed Lofting:
    Contact University Housing (410-543-6040)
  • Cable TV or Telephone Repairs:
    Submit ticket through the  or call 410-543-6053 for emergencies.
  • Door Lock Access (Access Control Team):
    • Can’t access a door
    • Need new access to a door
    • Need doors unlocked for an event
    • For non-critical issues, submit requests through the .
    • For critical issues and emergencies, call 410-543-6053.
    • A technician will triage the request and route it to the appropriate team. If needed, Access Control will coordinate with the Physical Plant Service Center for mechanical issues.
  • Mechanical Issues (Physical Plant):
    • Door unlocks but will not open
    • Door is jammed or physically malfunctioning
    • These should continue to be directed to the Physical Plant Service Center.
  • Vending Machine Issues:
    Contact University Dining Services at 410-543-6105

  • Washer and Dryers in Residence Halls: 
    Our washer/dryers are serviced by an outside vendor. To report a concern call 1-800-832-6193 or an email to service@fmblaundry.com. Please include your residence hall, room, and describe the presenting issue.

For questions concerning the Physical Plant Service Center, please contact Nancy Birch, Service Center Manager at 410-677-4981 or nebirch@salisbury.edu